In this Privacy Policy, “we”, “our” and “us” refer to LawGration Pty Ltd (A.C.N. 671 047 984).

We are committed to respecting the privacy of your personal information. This Privacy Policy explains how we collect, hold, use, manage and disclose personal information in accordance with the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles (APPs).

Personal Information

Personal information is defined in the Act and includes information or an opinion about you from which you are reasonably identifiable, whether true or not and whether recorded in a material form or not. This includes information such as your name, address, telephone number and email address.

Personal information we collect may be:

• provided directly by you;
• provided by a third party such as your employer, professional adviser, or another party involved in a legal matter; or
• collected through our website at www.lawgration.com.au.

Application of this Privacy Policy

By using our website, dealing with our firm, or providing your personal information (or another person’s personal information) to us, you:

• acknowledge that you have read and understood this Privacy Policy; and
• consent to the collection, use, storage and disclosure of personal information in accordance with its terms.

Personal Information We Collect

We collect only personal information that is reasonably necessary for the conduct of our legal practice and related business activities.

The types of personal information we may collect include:

• Contact details, such as your name, job title, residential or business address, telephone number and email address;
• Client and matter‑related information, including information about you and relevant third parties involved in, or connected with, your legal matter. Depending on the nature of the matter, this may include sensitive information;
• Recruitment information, including your name, date of birth, contact details, employment history, qualifications, skills, country of birth and visa status (where applicable);
• Event‑related information, such as dietary requirements or attendance details where you participate in events, seminars or functions organised by us.

Sensitive Information

In the course of providing legal services, we may collect sensitive information about you, including information relating to your race, religion, beliefs or other sensitive matters.

We collect, use and disclose sensitive information only where it is reasonably necessary for the provision of our legal services, where you have consented, or where collection is otherwise permitted or required by law. We take additional care to protect sensitive information due to its nature.

How We Collect Personal Information

We may collect personal information in a number of ways, including:

• in the course of providing legal services to you, your employer, or another party in a matter involving you. This Privacy Policy does not affect our duties of confidentiality or legal professional privilege;
• through interactions with you prior to a solicitor‑client relationship existing, including correspondence, events hosted by us, or completion of our website contact form. Use of our contact form or transmission of an unsolicited email does not, of itself, create a solicitor‑client relationship;
• when you visit our website, including automatic collection of technical information such as IP addresses, access times, and website usage data.

If you provide us with personal information about another person, you must ensure that person is aware of this Privacy Policy and that you are authorised to provide their information to us.

Unsolicited Personal Information

If we receive personal information that we did not request, we will assess whether that information is reasonably necessary for one or more of our functions or activities. If it is not reasonably necessary and we are not otherwise required by law to retain it, we will destroy or permanently de‑identify the information in accordance with the Act.

Cookies and Website Analytics

Our website may use session and persistent cookies to collect information about how visitors use the site and to assist with website functionality and analytics.

Cookies may be used, stored and analysed within our IT systems and by our website hosting and analytics providers. You can configure your device to disable cookies, noting that this may affect website functionality.

We may use services such as Google Analytics to understand website usage. Google’s handling of information collected through Google Analytics is governed by its own privacy policies.

How We Use and Disclose Personal Information

We may use and disclose personal information for purposes including:

• providing legal services;
• verifying identity and contact details;
• enforcing agreements involving us or our clients;
• managing our operations, recruitment and business activities;
• responding to enquiries and correspondence;
• improving our services, systems and practice management;
• collecting debts owing to us;
• complying with legal, regulatory, professional and insurance obligations.

We will not use personal information for purposes other than those you would reasonably expect, those you have authorised, or those required or permitted by law.

Marketing Communications

We may use your contact details to send you legal updates, newsletters or information about our services that we reasonably consider may be of interest to you. You may opt out of receiving these communications at any time by using the unsubscribe facility in the communication or by contacting us at info@lawgration.com.au.

Disclosure to Third Parties

We may disclose personal information where necessary to conduct our legal practice or operate our business, including disclosure to:

• government departments and agencies;
• courts and tribunals;
• other lawyers, barristers, experts and witnesses;
• professional advisers such as accountants and financial planners;
• contractors and service providers including identity verification providers, IT and cloud service providers, practice management software providers, archival services, auditors, insurers, couriers and administrative support providers.

Only information that is reasonably necessary for the relevant purpose will be disclosed.

Overseas Disclosure of Personal Information

From time to time, personal information may be disclosed to, stored by, or processed by third party service providers located outside Australia, including technology and cloud service providers.

Where personal information is disclosed overseas, we take reasonable steps to ensure that such disclosures comply with the Act, including by ensuring the overseas recipient is subject to privacy obligations substantially similar to the APPs or that appropriate contractual safeguards are in place.

 Use of Technology and Artificial Intelligence

We may use technology‑based tools, including cloud‑based systems and artificial intelligence solutions, to assist with administrative, analytical or practice management functions. These tools do not replace legal judgment and are used consistently with our professional obligations, including the duty of confidentiality.

Security, Access and Correction

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Personal information may be stored electronically or in paper‑based files.

You may request access to, or correction of, personal information we hold about you by contacting us. We do not usually charge for access requests, but may charge a reasonable fee where a request is onerous.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for our functions and activities, including compliance with legal, regulatory, professional conduct, insurance and file retention obligations. When personal information is no longer required, it will be destroyed or permanently de‑identified unless we are required or permitted by law to retain it.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact our Privacy Officer at info@lawgration.com.au. We will endeavour to investigate and respond in writing within 30 days.

You may make a complaint to the Office of the Australian Information Commissioner at any time. Further information is available at: https://www.oaic.gov.au

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our information‑handling practices. The current version will be published on our website and will apply from the date of publication.